9:30am – 11:00am: Board of Directors Meeting (Room #344)
11:00am – 11:30am: Member Orientation (Room #231)
11:30am – 12:00pm: Registration and Networking (Joy Burns Center)
12:00pm – 1:30pm: Lunch and Education (Joy Burns Center)
All Things Conflict” ~ “How to Manage Conflict of Interest, Conflict Management and get to Solutions Together
Conflict is often the driver of failed relationships both in business and our personal lives. No one ever really loves the thought of having a difficult conversation with someone they work with or better yet, someone they love. We often avoid the difficult conversation and just shuffle it under the rug and for the short term we are in a good place. That is until the next time it happens. By then the frustration level is higher and depending your personality, it can be a game changer for your relationship with the other person. When it comes to conflict, equipping yourself with tools, conversation starters and being able to identify triggers can help you in all aspects of your life.
Michelle will teach you how to recognize a situation is in front of you and share some tricks with you to help diffuse the moment so that a productive and engaging conversation can take place. Using some of these techniques you will find a common ground for accountability, from an employee or boss to a volunteer or friend. Learn how to “love” conflict – well, at least learn how to face it head on and be able to manage it.
- Identify conflict and accept the behaviors it comes with from both sides of the story.
- Know the difference between a situation that needs to be dealt with and those you are ok to let go of.
- Getting a mutual agreement on accountability in all aspects of your life – employment, home and volunteering.
- How to prepare and successfully hold a “difficult” conversation.
This program has been submitted to the Events Industry Council for CMP Preferred Provider review and has been approved. The use of the CMP Preferred Provider Pre-Check logo is not an endorsement by the Events Industry Council of the quality of the session. This logo means that this session has met the criteria to be pre-approved for CMP certification credit. – CMP-IS Human Resources, 1 CE’s
Michelle Johnson – Owner – The Anchor Group
Michelle is the champion of community and brand building at The Anchor Group. Her background in both Human Resources and Event Management taught her that shared purpose makes a community — and a successful gathering.
Michelle’s true expertise is getting clients to start with a vision and carry it through to the end — a task requiring collaboration on a wide scale with seamless execution and guiding with a purpose. Her professional career started at The Timberland Company as the Director of Global Events and today successfully owns The Anchor Group, an agency specializing in events and engagements.
In addition to managing events, Michelle currently supports several association Chapters Board of Directors for Meeting Professionals International across the country as a Facilitator and Coach. They have come to rely on Michelle as a facilitator, as she assists in building their business plans, stay on track with their goals, seamless execution and keeping their eye on the prize. She was appointed the Chair of the Chapter Member Advisory Council for Meeting Professionals International. She is also a Past President of the New England Chapter of MPI and has been a Platinum Speaker since 2007. She’s an indispensable teammate because she urges individuals and companies to step outside their comfort zones and push their creativity and expectations.
|Members||Student Members||Non-Members||Non-Member Students|
|$35 until 1/18/18
$40 until 2/11/18
$50 after 2/11/18
|$15 until 2/11/18
$25 after 2/11/18
|$55 until 2/11/18
$60 after 2/11/18
|$20 until 2/11/18
$30 after 2/11/18
- Parking is metered in the adjacent garage (Lot E, off High and Evans) at $1.50 per hour.
2044 East Evans Avenue
The Fritz Knoebel School of Hospitality Management is the place where you can unlock your potential. How do you do it? In extraordinary ways. From the time you contact Fritz you’ll experience a 70-plus year tradition of exceptional devotion to education, service and detail.
It’s here, at one of the top hospitality programs in the world, where you’ll obtain the skills, knowledge and power to excel in hospitality.
We’re not just producing alumni—we’re pioneering powerhouses who can adapt to any situation in life. At Fritz, learning and growing is embedded in an unrivaled, high-touch environment in which you’ll thrive. Fritz is about accomplishments and experiences you never thought possible. It’s about becoming. We invest in our students, faculty, staff and community to help you unlock the extraordinary.
We don’t compete. We pioneer.
|MPIRMC is a CMP Preferred Provider. The use of the CMP Preferred Provider Pre-Check logo is not an endorsement by the Event Industry Council of the quality of the session. This logo means that this session has met the criteria to be pre-approved for CMP certification credit. – CMP-IS Domain: Human Resources, 1 CE’s
This events attendance roster will be uploaded to the EIC for CE credits tracking (if applicable). If you do not have a EIC account, you can create one at www.eventscouncil.org
In order for these records to be accepted by EIC, the email used for registration MUST match (case sensitive) the email provided to the EIC for your account.