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SENIOR DIRECTOR OF PROGRAM DEVELOPMENT
Job Description

Position Type: Full Time Permanent
Reports To: CEO/President
Anticipated Travel: 10-15%
Status: Exempt

Job Overview:

  • Manage all aspects of Outdoor Hospitality Education Program (OHEP) to ensure high quality content, classes, seminars, speakers and curriculum that meet the needs of ARVC members and the Outdoor Hospitality Industry.
  • Insure OHEP conforms to all International Association of Continuing Education and Training (IACET) standards.
  • Oversee operations, curriculum development, and promotion of National School of RV Park and Campground Management
  • Manage all aspects of ARVC event planning and execution, including annual Outdoor Hospitality Conference and Expo, Spring/Fall Board Meetings, February Leadership Conference, and various other events related to Member Development.
  • Create strong program processes to ensure accountabilities and timelines are achieved.
  • Serve as ARVC Foundation Executive Director to support the Outdoor Hospitality Industry, with accountability to Foundation Board.

Duties- Program Development

  • Develop, implement, and evaluate all ARVC education programs ensuring ongoing relevance of educational offerings
  • Develop, implement, and manage all aspects of Outdoor Hospitality Education Program, working with Marketing to promote.
  • Grow Online Content Modules (currently 30) to facilitate continuing education via user-friendly online channels.
  • Develop educational content for Outdoor Hospitality Conference & Expo; secure presenters for conference seminars, keynote addresses, and other educational events.
  • Research, identify, develop, and launch new professional development opportunities for industry, including developing methods to move to a more online-centric CEU monitoring system.
  • Maintain, grow and validate OHEP-qualified Speakers Bureau (Currently 40)
  • Manage OHEP-designated staff to ensure needs are met and proper arrangements are in place for all presenters and speakers
  • Oversee operations, curriculum development, and promotion of National School of RV Park and Campground Management
  • Track success and overall performance of all education activities
  • Develop and adhere to education and office operations departmental budget, including ongoing reviews and regular re-projections based on anticipated variances.
  • Create new revenue streams from Education program usage, including a thorough review of curriculum pricing.
  • Ensure association policy and procedure adherence through the development, implementation, and monitoring of internal systems and business processes
  • Perform duties of Executive Director of the ARVC Foundation, including management of monthly Board meetings, Spring/Fall Board Meetings
  • Supervise and evaluate OHEP Coordinator
  • Work with Marketing, Public Affairs, and Finance Departments to ensure operational needs are met to support Association goal achievement
  • Staff Liaison to ARVC Board of Directors Governance Committee
  • Ensure all governing documents are maintained, updated as approved by BOD, and made available to members and governing groups in a timely manner
  • Staff Liaison to ARVC Foundation Board of Trustees
  • Work with ARVC Foundation on educational scholarship development, implementation, evaluation, and distribution
  • Work with ARVC Foundation Board on all aspects of Disaster Relief Fund management
  • Work with ARVC Foundation Fundraising Executive Director on all fundraising efforts
  • Work with ARVC Foundation Education Committee to develop, implement, and evaluate educational program enhancements
  • Oversee all ARVC Foundation activities and events at the Outdoor Hospitality Conference & Expo
  • Work with ARVC Foundation on industry research efforts

Duties-Event Planning and Execution:

  • Oversee venue contract negotiations
  • Supervise and evaluate Meeting and Event Coordinator
  • Work closely with Marketing/Member Development team to establish core meetings to accelerate Chapters
  • Prepare, manage, and report on budgets related to meetings, conferences, and events
  • Establish dates and venues, as necessary
  • Travel to host city to inspect property and make necessary arrangements, as necessary
  • Secure volunteers, contractors, and temporary help for conference, as required
  • Work with Sr Director of Marketing and Communications on OHCE related details
  • Manage and report on room block status for conference
  • Conduct post conference evaluation to improve future events
  • Work with Sr. Director of Marketing and Communications to maintain website content that is up-to-date and timely for both ARVC.org and GCA.com, relating to ARVC events

Skills/Qualifications:

  • Minimum 10 years of experience and Bachelor Degree in related field
  • Minimum 5 years of management experience
  • Knowledge of Instructional Design and Adult Education Philosophies and Programs
  • Nonprofit experience preferred
  • Superior customer service skills
  • Works well under pressure, able to prioritize and meet deadlines
  • Excellent communication and presentation skills, both written and oral
  • Excellent management and organization skills
  • Proficient in MS Office (Word, Excel, PowerPoint, and Outlook) and general understanding of database programs

Contact:
David Basler
Sr. Director of Marketing and Communications
National Association of RV Parks and Campgrounds (ARVC)
Direct: 303-681-0401 x 111
Mobile: 214-384-2105
DBasler@arvc.org
www.arvc.org
www.arvcfoundation.org
www.gocampingamerica.com